Top internet fads

This guy wrote an article on what he considers internet fads.

Read my first comment for my take

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6 Responses to Top internet fads

  1. Derek Lidbom says:

    10. Disagree. Live customer service is great. I have used it several times, and I will continue to. As more and more people get more comfortable online, and assuming the technology continues to be more reliable than the phone (as far as time to wait goes), live customer service will continue to be available and grow. He references just “picking up the phone” to call support, but he doesn’t mention hold times at all. Hold times stink. I prefer online customer service. Some real world examples: I can go to some sites and click on the link that has someone call me. That’s not quite live, but it beats having to wait. I can initiate a chat with a Microsoft rep for tech support and continue to browse and use my phone to talk to users while I wait to get a rep and while I talk to the rep. Another thing (from the support point of view) is that reps can handle a lot more chat sessions than phone calls at the same time. If you’re doing online support, then you know someone has a browser and can get to any internet resources you have for them (and you can just give them a link to click on rather than spelling it out over the phone).
    9. Agree
    8. Agree (sort of). VoIP is becoming a cool way for people to connect, even though it is far from perfect. Look at Skype.com (there are privacy concerns, but I’ve talked to several people who love it). Also, many corporations are using it. It’s the consumer based experience (cheap equipment and unreliable bandwidth) that is poor.
    7. Disagree. Thin Clients are awesome when you have an application that needs them. Not so much in the device that replaces a pc for everything, and not in the consumer segment of the market. But, we’ve used thin clients (software and hardware based) very successfully where I work. Remote users connect to a server (through ActiveX in a web browser) and use applications on it. It’s faster than they would run on their machine and they have access to applications that are only held in one of our offices).
    6. Agree
    5. Agree
    4. Agree. The companies spending all kinds of money on WAP should have seen this coming when there were (at the same time as all this WAP development) handhelds not much larger than cell phones that could already render HTML and run java.
    3. Agree (sort of). Some of those acronyms (P2P and B2B) are here to stay. He has something against these that he’s not mentioning. He cites these acronyms as the REASON many venture-backed startups failed. But, in his definition of fad, he’s right as far as these acronyms go: “Once people get over the newness of it all, there isn’t really anything special left.”
    2. Disagree. Partnering online resellers with local merchants is very convenient to me. Whenever I can buy something (movie tickets, groceries, pet food, whatever) online and not have to fight near the crowd I would have had to, that’s a good thing. I buy my priarie dog food online because it’s SO MUCH cheaper than getting it anywhere locally.
    1. AGREE. Pointcast was cool, but it fits the definition of a dead fad better than anything else in his list.

  2. Derek Lidbom says:

    I figured we might hear from you on that one! 😀 Thanks for the insight.

  3. Josh says:

    mmm….good lunch….[VoIp]…er, uh, excuse me. Must have been soemthing I ate.

  4. Derek Lidbom says:

    nice…and lame…but nice.

  5. Ben says:

    8:
    Disagree: the consumer market for this has finally arrived. For example, look into Vonage. We recently disconnected our land line at home to go all cell, but first we looked into using Vonage (something like $25 a month for unlimited calls within your area code and 500-1000 LD minutes a month) in place of our land line. Plus the features are Sooo much nicer than with an analog line (i.e. included corporate-quality voice-mail, your number follows you wherever you take your phone, you can pick your own area code instead of using the one you reside in, etc). Plus the quality is actually slightly better than a traditional phone as well, even when calling other analog phones, tho most of the time the other side is the limiting factor.

    But I am definitely a big fan of VoIP. I’ve been using a Cisco 7960 VoIP phone in my office at work for the past 2.5 years, without the slightest problem. Plus its nice to have a stock ticker or a weather report running across your phones display as well. And it just looks cool. Its the same phone that you see on West Wing, 24, etc… the dark blue phones with the large screen in the center.

    Anyway.. thats my spiel.

  6. Ben says:

    Yeah… the Free (or very cheap) VoIP services usually do suck…. but the ones that are meant to replace more traditional service are finally a very real alternative (cheaper/better).

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